Category Archives: News

medConfidential response to NHS England response to Sky News NHS security story and research by the Oxford Internet Institute

NHS England is still trying to justify in 2015 what it tried to sneak through in 2013. Has it learnt nothing?

Disclosure: Sam Smith of medConfidential sits on the Privacy Advisory Group for the Office of National Statistics’ (census replacement) Beyond 2011 & Big Data programmes, of which the expert academic at the Oxford Internet Institute interviewed by Sky News is also a member.

 

Does the database exist?

NHS England: “firstly, there is no database of information for the care.data programme yet”
NHS England: “confirmed that pilot schemes are starting again”
NHS England: “
To access the data collected as part of care.data, applicants will need to…”

NHS England itself acknowledges, on a page named “our plans”: “for example, the hospital episode statistics (HES) service has been collating administrative information since the 1980s about every hospital admission funded by the NHS.”

So there are existing databases which are vulnerable to these problems and a new database is being built, it’s just not been built yet. (The ‘new’ specification in 2015 appears to be the same care.data specification from 2013 – with various ‘mistakes’ covering HIV, HPV, and AIDS codes corrected.)

Aspects of the existing data services are as concerning, if not more so, than the care.data proposals.

 

A statement and briefing were provided to Sky by NHS England ahead of broadcast

On Thursday evening, NHS England contacted medConfidential, having seen our tweet, to say they had commented to Sky News. But, as of Monday, the Sky News piece still contained no attributed quote or statement from NHS England. It has a quote from the programme director at HSCIC, not NHS England.

We don’t know the ins and outs of exactly who said what to who when but, yet again, it seems that NHS England is hiding behind another government body – the Health and Social Care Information Centre – to provide justifications that do not speak to the full consequences of its own future proposals.

HSCIC is a “creature of statute”, a body which in law may only do things as Directed, including by NHS England. NHS England is the puppeteer cowering behind the curtain, insisting the puppet’s the one at fault.

 

“this would be a criminal offence

While ‘hacking’ into a database of medical information would indeed be a criminal offence, it is rather beside the point. It’s the the ‘Hollywood scenario’ of a remote attacker defeating NHS England’s defences with cunning from their back bedroom, or North Korean data terrorists launching an attack.

What is far more relevant is that copies of the data (HES, etc.) have been sold [1] to a whole range of organisations and companies, many of which continue to receive data. And there are no criminal sanctions for misuse of the data by the recipients or data breaches, which – despite previous denials [2] – we now know there have been [3].

NHS England is quite clear that confidential data is already being sent to places: “confidential data is always encrypted whilst in transmission and the secure networks used to transfer data are regularly tested and monitored for any vulnerabilities”. (Unless David Cameron succeeds in outlawing it, as he proposed last week.)

In the case of the Sky News piece, the researcher acted entirely ethically and correctly in using the information provided by the journalist – who had given full and informed consent, and was clearly aware of the risks. Those who would rather continue the status quo and placate, rather than inform, the public are less likely to explain all of the risks and mitigations to a journalist. And highly selective ‘explanations’ do not give the full picture.

Given the continuing distribution of 25 years of hospital records – over 1 billion dated events – this research identifies both the grave risk to the medical privacy of the country, and the continued wilful ignorance of NHS England.


1) On a “cost recovery” basis.
2) On BBC Radio 4’s Today programme, 4 February 2014, Tim Kelsey claimed “in 25 years there has never been a single episode in which the rules… have ever compromised a patient’s privacy.”
3) HSCIC’s FOI response on 7 April 2014 lists a data breach in every year from 2009 to 2012; HSCIC holds no records from before it was formed in 2005.

 

Where does the data go?

NHS England: “To access the data collected as part of care.data, applicants will need to go through an approvals process and then, during the pathfinder stage, can only see it in a secure data facility (SDF). During pathfinder stage, access applications will only be accepted from select organisations and there is a robust security procedure in place when the applicant visits the SDF.” [our emphasis]

The crucial point being, what about after the pathfinder stage? Where will applicants be able to “see” the data then?

Will NHS England revert to current practice, as for HES and other data, and permit copies of the data to be sent out? There’s little point constructing a “secure data facility” if it is not then used for all future access to the data.

If all NHS England will promise is to keep patients’ data in the SDF “during the pathfinder stage” then it is just a temporary safeguard, which can be removed for the full national roll-out.

So why won’t NHS England promise that patients’ data will always be kept in the secure data facility? It clearly wants to keep its options open – but if the intention is for data to be accessed in other ways in future, why aren’t patients and GPs being told? Given NHS England’s track record of miscommunication, trumpeting what actually amounts to a tightly time-limited conditional safeguard does very little to inspire confidence.

 

NHS to carry on selling patient records to insurers” – Telegraph, 27 November 2014

NHS England: “credit rating agencies or health insurers would not be granted access to the NHS’ secure data facility where the information will be held.”

This may sound pretty definite, but can NHS England cite the precise part of legislation which provides the same level of certainty as that statement? We doubt it, because it has never previously been able to do so. NHS England argues the claim on the Telegraph front page was false, but has never provided any evidence to support its assertions. And we’ve asked, repeatedly.

In fact, the law remains mute on the types of companies that may have access to the data – it concentrates on uses – and the undefined phrase “for the promotion of health” leaves open loopholes for data access that even McDonalds or Big Tobacco might use. (Regulations that might begin to address this, for the Care Act passed in May, are still unpublished.)

 

Misunderstanding the ‘birthday attack’

PharmaTimes: “NHS England said the suggestion by Sky is incorrect, saying the likelihood of being able to identify an individual “is negligible”

NHS England is again misleading the public.

As an analogy, if you consider a classroom and pick two children at random it is highly unlikely – 1 in 133,225 (i.e. 365 x 365) – that they will both have a specific birthday. But if you walk into that same classroom of 23 children or more and ask “Do two of you share a birthday?” then the chances are better than 50-50 that the answer is yes.

Example 1: Know someone who had a heart attack?

Presume someone you know has had a heart attack.

NHS England has 181 A&E departments [4] handling England’s 386 heart attacks per day [5], so each A&E receives, on average, 2 heart attack victims per day. Which, even without any other information, gives a 50% probability of spontaneous identification of a victim whose hospital and date of event is known (neither should be sensitive on their own). As the OII research into the Sky News journalist argued, that is information that gets tweeted, as it is ‘not sensitive’.

Because the data is linked over time – ‘longitudinal’, to use the proper statistical term – discovery of a single medical event would mean you can use that pseudonym to link back to all of that person’s other medical events, because “the pseudonym is allocated to the record instead” (NHS England).

It doesn’t matter what the pseudonym is or what form it takes, what matters is that it links the records. The information associated with the date of the event is what gives you the link to a victim, not the NHS number or pseudonym.

NHS England is therefore being disingenuous when it says “once a patient’s record has been matched, the information that could identify a patient is removed and the pseudonym is allocated to the record instead” and that pseudonyms can be converted back to the original identifier “only by using the specific encryption key that created the pseudonym” and this is “only ever disclosed in very exceptional circumstances”.

Of course NHS England does not disclose the original identifier (NHS number). The key point that the researcher made, and that NHS England missed or continues to wilfully ignore, is that this is completely irrelevant.

And it shows that NHS England has learnt nothing from the concerns of the last year.

In February 2014, David Davis MP argued that knowing the dates he had his nose broken (due to media attention) would mean his entire medical record could be identified. NHS England has never refuted this argument with substance.


4) DH count. See https://www.whatdotheyknow.com/request/131933/response/325271/attach/3/Annex%20A%20Final.pdf 
5) 141,000 per year in England: https://www.bhf.org.uk/publications/statistics/cardiovascular-disease-statistics-2014

Example 2: Women with children

NHS England seems to believe that your children’s birthdays are secret.

For example, by the HSCIC’s own rules, in HES the date and code for “Birth date – baby” is deemed identifiable, but the date and code for “maternity: where the baby was delivered” is not [6]. These are the same event, stored twice, but treated as if they are entirely different. Removing only one of them does not magically turn HES into non-personal data, and HES contains dozens – if not hundreds – of such fields.

Similarly, a family is identifiable by knowing the birthdays of the children. For a family of 2 children, there is a 90% likelihood that the birthdays of the two children are unique. For a family with 3 children, the children’s birth dates are almost certainly a unique identifier for that family in the country, tracked via the mother’s medical history.

On average, one set of twins are born in each maternity hospital in the UK per day. There are just 208 triplets born in the UK per year, i.e. fewer than one per day. If you know the birthdate of a triplet you could therefore read off the entire medical history of the mother via that single event.


6) For a single illustrative example, see HSCIC HES inpatient data dictionary, page 11, field: admimeth (and many, many others). This is only one method of delivery, others are equivalent.

Example 3: Who gets chemotherapy?

NHS England repeatedly argues that its care.data programme is necessary because “the NHS isn’t capable, currently, of telling you how many patients are undergoing chemotherapy, for example”.

In fact, the vast majority of chemotherapy is delivered in secondary, not primary care. Extracting data from GPs’ systems would provide no more information than is (or should already be) gathered from the actual providers. If you want to know who is receiving treatment, the most sensible choice is to go to the source of the treatment.

And to count the number of people, it is simply not necessary to know who they are – a count of unique identifiers is enough. NHS England is mandating the use of NHS numbers by care providers, and that mandate is in the process of being passed into law.

To count people, you need to know only that you’re counting non-duplicate entities. It does not matter whether you use names, physical people or their pseudonyms (e.g. telephone number, NHS number, or an arbitrary pseudonym).

Worked example 4:  Don’t get into an accident

Relatively minor medical events of those in the public domain are often reported – how many women of a particular age reported to a particular hospital with an elbow injury, for example, the day that Nick Clegg’s wife broke her elbow in 2010, just before the general election? [7] – and even the most private of individuals can find themselves in the newspaper due to an accident.

Standard journalistic practice means that accidents reported in the local press will include the date of the event, a person’s name and age, along with the area of town – in some cases even the road – where the victim lives. Such reports usually provide enough information for an informed guess at likely diagnoses, which can then be matched with a particular incident. (With regard to example 2, the same would be true of someone announcing the birth of their triplets on Twitter or Facebook.)

An experiment by Professor Latanya Sweeney of the Harvard Data Laboratory starkly demonstrates the risks of matching within ‘de-identified’ data, i.e. data where some identifiers have been removed, rather than being replaced by pseudonyms.

Taking the US equivalent of HES – de-identified public hospital records for a state – and using articles in local news reports giving an indication of types of injury, her team was able to confirm that merely by being involved in an incident where you were taken to hospital, it was routinely possible to match to the victim’s entire hospital history, and discover details that even the patient had not told the hospital directly, but which had been discovered from their medical profile.

When contacted by the project, patients were horrified to find they could be identified and have their medical history exposed from the data made available.


7) https://www.google.com/search?q=nick+clegg+wife+election+elbow+broken

 

Pseudonyms

Identification isn’t just about finding someone’s name; it’s about linking an individual’s data records together so that you can learn things about them. If I know your home address, gender, date of birth, hair colour, eye colour, weight and telephone number, it doesn’t matter how many characters are in your database’s pseudonym – what matters is that I, and my data, can be (re)identified.

NHS England’s argument is bureaucratic obfuscation. It’s like saying that having a phone number doesn’t tell you who someone is and then blaming the patient for answering the phone with their name.

Or in another analogy, it’s the sort of approach that insists you have to know the name of the bug that bit you in order for it to matter. We don’t have many small poisonous bugs in England, but other places do. Small creatures have many names; they have their Latin classification, they have names in English, and in local areas they have names in local languages, etc. In short, they have many pseudonyms – but it’s all the same bug.

If you’re bitten by a poisonous bug, the sensible medical approach doesn’t care about its actual name but rather, by asking questions about its attributes – what colour was it? was it spotty or stripy? how many legs? any wings? – the care provider can work out the appropriate treatment. The name really doesn’t matter; what you care about is the antidote, a name you will care about far, far more! At best, whatever the bug is called may be a link between looking it up and how you cure the bite – but you really don’t need the name.

Attempting to make this all about pseudonyms seriously misses the point. The real problem is the linked individual-level data that the NHS has treated so egregiously badly in the past, which with this argument NHS England appears to continue to want to do.

In 1989 this was all new, and difficult. In 2015, there are no excuses.

 

In summary

NHS England’s scenario: “In the extremely unlikely event an individual was able to ‘hack’ the system, they would need the encryption key to convert back the coding” is a diversion.

The point is not that one can infer an individual’s identity from the linking pseudonym – taking the “100 character” pseudonym to “convert back the coding” – it’s that there is so much other data in the file that you don’t have to.

As detailed above, in the ‘Hollywood Scenario’ the chances of someone arbitrarily picking a row in a dataset and knowing who it is are slim. But, as PharmaTimes suggests, that’s the imaginary plotline for a movie, not real world protection of patients.

Can NHS England tell the difference? We suggest they listen to the experts who can.

For the rich, dated linked data about which NHS England has given no assurances regarding dissemination beyond the ‘pathfinder’ stage of care.data and using widely-available other information, as the researcher at OII and our by no means exhaustive examples show, there are many ways to identify people’s medical records in individual-level data – regardless of whether it has been pseudonymised (or de-identified).

That NHS England continues to try to mislead the public on this fundamental point in 2015 suggests the “pause” it took to “listen and understand” public concerns throughout 2014 was not enough. Continuing to hold onto and propagate the fantasy that pseudonymisation makes the possibility of re-identification “negligible” is either naïve or incompetent.

We’re not quite sure what’s worse.

Towards protecting data in secondary uses

Last summer, the Department of Health consulted on a programme called “Accredited Safe Havens” (ASH), an idea by which individual level medical records could be transferred somewhere (an ASH) for certain reasons.

While research needs clear individual level data for some applications (because while researchers research a topic, they don’t know the precise question – if they did, it wouldn’t be research), for the two other main uses, risk stratification, and invoice reconciliation, there are alternate approaches available which don’t need to transfer millions of individual level records.

In our response to the DH consultation, we summarised those approaches rather briefly, with various grey areas.

Updated 2018: The various discussion documents are now available directly:

  1. An introduction to the approach
  2. Risk Stratification
  3. Invoice Reconciliation (2018)
  4. Invoice Reconciliation (2015)
  5. Invoice Reconciliation for A&E (September 2015)

If DH/NHS England were to put any resources into this, there may be no individual level records that need to be transferred under provisional, interim governance, blanket authorisations that have been renewed “temporarily” since 2013.

We’re also giving evidence to the Health Select Committee tomorrow, and put one new idea into our submission as an annex: “CLASSIFIED when completed”: Which needs better protection – official memos, police witness statements, or all our medical records?

Early January Update

IIGOP Annual Report

Following its care.data report at the end of last year, the 2014 Annual Report of Dame Fiona Caldicott’s Independent Information Governance Oversight Panel (IIGOP) was published in early January. Amongst other things, it says:

In summary, the goal should be a state of information governance in which the following proposition prevails: “Organisations have no hiding places, the public have no surprises.”

But with good progress having been made on just six of the year-long Caldicott2 Review’s 26 recommendations, the IIGOP is forced to conclude:

Unfortunately the cultural change that we called for [in 2013] in relation to information governance has only emerged in parts of the system.

The annual report goes into some detail on care.data in Chapter 3, noting:

The unintended consequence of care.data was a positive cycle of change, with greater public interest causing organisations to respond with greater transparency and stronger information governance.

But, worryingly, on consent across the health and care system:

IIGOP welcomes the Secretary of State’s enhancement of the “right to object” in the care.data programme, but calls for a more consistent approach. It is not reasonable to expect the public to understand objections and “opt outs” if there are different rules for different programmes. This remains unfinished business.

Over the next few weeks, we will see whether the Government and NHS England are moving towards that goal – or whether they’ve been hiding more surprises for the public later in the year.

Meanwhile, Healthwatch England “found disturbing evidence of the harm caused by failure to share information appropriately. The inquiry focused on the experiences of older people, people with mental health conditions and people who are homeless.”

The findings, summarised on pages 17 and 18 of the annual report, are especially horrifying due to the impacts on the direct care of patients – a missed opportunity cost due to the care.data programme:

Public opinion research has shown that most patients want any healthcare professional who treats them to have secure electronic access to key data from their GP health record. Most were surprised that emergency care doctors do not have automatic access to records, and concerned that lack of access may lead to delays in treatment and fatal errors. The public’s main concerns about the use of information about them were suspicions around usage creep, lack of personal benefits and loss of data.

As medConfidential has always said, there need be no conflict between good ethics, good data handling and good medical care.
A Statutory Data Guardian?

We had hoped that, as the Secretary of State said would happen, the National Data Guardian – providing independent, overarching information oversight for the entire health and care system – would be put on a statutory footing “at the earliest opportunity”. That opportunity was last Friday, but the Secretary of State failed to meet his commitment.

As we now discover from the IIGOP’s Annual Report, this is just one example of what happened without a strong oversight body:

NHS England communicated the proposal in a leaflet that was supposed to be delivered to all homes across England in January 2014. A copy of the intended leaflet was sent to IIGOP shortly before the quarterly meeting of the panel on 9th December 2013. On the following day IIGOP advised NHS England that its leaflet was not fit for purpose, but was informed that it had already been sent to the printers and would not be recalled.

Last Friday, Jeremy Lefroy’s Private Member’s Bill reached its final stage in the House of Commons, and has now moved on to the Lords. When the NHS Number is used beyond the NHS, its wider use a lifelong identifier for every person in the UK will also never be recalled. We wrote a briefing on this issue when it first raised its head.

 

Anniversary

2015 marks 10 years since the dodgy deal between the (then) NHS Information Centre and Dr Foster Ltd – a period during which, as we now know, less-than-optimal decisions were made.

One quote in the Public Accounts Committee’s report that sounds entirely familiar from the care.data fiasco a decade on:

At the outset there was an urgency to complete the deal with Dr Foster Ltd, and in negotiating the joint venture the roles and responsibilities of the Department’s advisors were sometimes confused.

With echoes of the messy “IG Universe” picture that emerged last year, and with venture capitalists that now own bits of the private sector part of Dr Foster Ltd writing down their stake and seeking an exit, we see once again that – in the long term – routing round or failing to institute and apply proper Information Governance doesn’t help anyone.

Finally, as the 12 month mark approaches, we understand the Health Select Committee will continue its inquiry into care.data and the handling of NHS patients’ records shortly. Let’s hope that this time its members will be given full and frank evidence by all.

medConfidential Bulletin, 19 December 2014

What happened in 2014?

In January and February, following NHS England’s catastrophic junk mail leaflet campaign, we helped “stop” the nationwide rollout of the care.data programme – though NHS England denied that word until October – and got the “opt-out” fixed so that no data would leave your GP practice, rather than the fudge NHS England had tried to pull.

In March the government added amendments just as the Care Bill left the Commons for the Lords. Though intended to reassure the public,“the promotion of health” clause introduced a loophole for commercial users that’s yet to be fixed. April saw the publication of HSCIC’s first (incomplete) Data Release Register, revealing dozens of companies – not just insurers – had bought NHS patient data.

In May government rejected Lord Owen’s amendment to the Care Bill that would have reinstated much-needed statutory independent oversight. By November the need for this was so critical that Jeremy Hunt appointed Dame Fiona Caldicott as National Data Guardian, a role to be made statutory “at the earliest opportunity”, barely 53 weeks after the IIGOP was formed.

Sir Nick Partridge’s Review of ‘historic’ releases by the Information Centre was published in June, confirming “significant lapses” – and ongoing use of the ‘National Back Office’ by the police to trace people. June also saw the Annual Representatives Meeting of the BMA vote for care.data to be opt-in. Over the summer, polls showed a serious “data trust deficit”, and suggested almost a third of GPs would opt their patients out.

In October, NHS England began to try to restart the scheme, announcing several ‘pathfinder’ CCG areas – though, as it turned out last week, it still hasn’t signed up GP practices in these areas. And just yesterday, the Independent Information Governance Oversight Panel asked rather a lot of questions, to which answers must be provided before the scheme can proceed.

Some good news

Firstly, and as we first raised back in February to the Health Select Committee, HSCIC is building a “secure data facility”, where those who are content for all their data to be used can have it used safely. A single locked-down source where legitimate, transparent and ethically-approved access can be properly managed and audited – rather than copies of millions of patients’ information being sent out – is also the safest way to ensure people who don’t want their data used can have it excluded. This isn’t just about care.data and your GP records, but about all your medical records, held in trust by the NHS.

 

Secondly, our proposal for Personalised Data Usage Reports are the mechanism for the HSCIC and NHS to report to each individual patient how their data was used, and for each individual to be able to know – rather than just have to trust – that their wishes have been respected. It can also show the good that has come from legitimate uses of data. Even safe and consensual uses of data must be transparent, and we have spoken to no bona fide researchers who ever thought otherwise.

 

These are both a good start. When they are in place, it’s possible a replacement could emerge from the wreckage of NHS England’s care.data debacle. Since the summer, its communications have fallen apart (again), the content has been criticised repeatedly by experts, yet there will (apparently) be “no changes to the specification”. Any attempt to revive care.data before safe and transparent data use has been seen by the public is likely to backfire.

And, in an unexpected footnote to an incredibly busy year, we were deeply honoured to be shortlisted for a prestigious Liberty Human Rights Campaign of the Year Award – a recognition that the work above has begun, but remains unfinished. We offer congratulations to Lord Low for winning the award for his defence of the Human Rights Act, and applaud the fantastic work of our fellow nominee, Police Spies out of Lives, in their fight against injustice. They deserve everyone’s support.

 

What next?

In the New Year, the Shadow Minister for Health has said the “Opposition will table an amendment on Report to ensure that the National Data Guardian is put on a statutory footing”. This clearly must be done right, and we look forward to seeing the detail of what the Opposition proposes.

 

In the same debate on Jeremy Lefroy’s Public Members’ Bill, Under-Secretary of State for Health Dr Dan Poulter told Parliament: “The National Information Board is working towards a whole system consent-based approach, which respects individual’s preferences and objections about how their personal and confidential data is used, with the goal of implementing that approach by 2020.”

2020 is a long way off, so we hope we don’t have to wait too long to see exactly what is being proposed – and what work will commence towards making data use across the NHS safe, consensual and transparent in the near future.

 

It’s Christmas…

We deeply appreciate every donation you give us and especially the messages you include with them, whatever the amount… £5, £50 or more. We know each donation is an expression of individual support for what we are doing and the good wishes that come along with that.

 

medConfidential is a tiny organisation, hitting well above its weight, but to keep going we have to find around £60k per year. If you are – or know – someone who could make a substantial contribution towards our operating costs, please do get in touch: coordinator@medconfidential.org

 

And finally, we wish you and your loved ones a safe, consensual and relaxing festive season.

 

See you next year… expect a busy January!
Phil Booth, Sam Smith and Terri Dowty
Coordinators past and present, medConfidential
19th December 2014

[PRESS RELEASE] 27 fundamental areas of concern: 52 unanswered questions for NHS England on their care.data scheme

For immediate release – Thursday 18th December

The Independent Information Governance Oversight Panel (IIGOP), chaired by Dame Fiona Caldicott, published its report [1] to the care.data Programme Board this afternoon.

Responding, NHS England has welcomed Dame Fiona’s “observations and the insight it offers”, and will “discuss the report further once we have had the opportunity to speak with our colleagues in the pathfinder areas”.

The report lists 27 areas of concern for the care.data Programme Board itself, containing some 52 unanswered questions, with 7 additional tests that pathfinder CCGs must meet.

The sheer number of unanswered questions indicates just how fundamentally misconceived care.data was from its inception, and at this stage – 10 months after the programme was stopped – suggests continued mishandling by those inside the care.data bunker at NHS England.

Questions raised in February remain unanswered at Christmas. No doubt someone at NHS England will find a lump of coal under the tree when they’re at their desk next week.

Phil Booth, coordinator of medConfidential, said:

“It’s up to NHS England whether care.data in 2015 will be handled as badly as in 2014. Discussing questions to which they should already have answers with people they’ve been discussing with for months risks repeating the same failures over again. This needs a second reset [2].

“It all boils down to what will patients be told? What will actually happen? And who will make sure that all of this is true? Quite clearly Dame Fiona, and the public at large, still don’t know.”

Notes for Editors:
1) The Independent Information Governance Oversight Panel’s report to the care.data Programme Board on the care.data Pathfinder stage: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/389219/IIGOP_care.data.pdf

2) “The re-constitution of the programme board follows recommendations from the Major Project Authority’s Project Validation Review”. Chair’s notes from care.data Advisory Board meeting on the 25th June: http://www.england.nhs.uk/wp-content/uploads/2014/07/ad-grp-notes-250614.pdf

medConfidential campaigns for confidentiality and consent in health and social care, seeking to ensure that every flow of data into, across and out of the NHS and care system is consensual, safe and transparent. Founded in January 2013, medConfidential is an independent, non-partisan organisation working with patients and medics, service users and care professionals.

For further information or for immediate or future interview, please contact Phil Booth, coordinator of medConfidential – phil@medconfidential.org

– ends –

Early December update

Ahead of Tuesday afternoon’s Commons Health Select Committee session with Jeremy Hunt, we’ve published a briefing with some current questions for the Secretary of State for Health. Hopefully the Committee will get chance to ask one of them.

As a result of the care.data Advisory Group public meeting in Manchester and recent press coverage, we have also written directly to both the Secretary of State and NHS England Chief Executive, Simon Stevens, about matters of increasing concern in NHS England’s approach to care.data. We look forward to public statements on the substantive issues we have raised, certainly before any ‘pathfinder’ is to proceed.

Last Friday, 5 December, HSCIC held another event as part of their post-Partridge Review process. The Information Centre has made a number of positive changes since the Partridge Review, and we hope this approach continues into the future. Unfortunately, HSCIC is often hampered by the decisions – or lack thereof – of NHS England, which has clearly not gone through the same level of reflection and renewal on consent and data issues since the care.data debacle earlier this year.

It remains to be seen if the Department of Health itself wishes to be more like HSCIC than NHS England. With the Secretary of State’s commitment that the role of National Data Guardian will be made a statutory body “at the earliest opportunity” and an amendment to Jeremy Lefroy’s Private Members’ Bill to do just that, the opportunity is there (see our Bill Committee briefing). Given weasel words that have been used before, it is actions that are required from the Secretary of State to deliver on his promising words.

We have also proposed a second clarification amendment to Jeremy Lefroy’s Bill – for a transparent register of every body authorised to make use of the NHS number – which we hope to see adopted at Committee Stage in the Commons, followed by Third Reading and all of the stages in the Lords before the election. And we note even a draft of the Regulations to define “the promotion of health”, sanctions for misuse and the rules and operation of the Confidentiality Advisory Group have yet to be published. There is a long way to go.

Speaking of a long way to go, we have still heard very little about the Department of Health’s proposed changes around “Accredited Safe Havens”. From what we do hear, we are increasingly concerned that they may allow data to be reused in “misguided, but well-meaning” ways, by entities that would cause significant concern were they to access data they might be a little too eager to get.

This week is the first Leadership Meeting of the Department of Health’s National Information Board (NIB) since the lay members were appointed. The event will be broadcast live on Tuesday morning. While usually paid to be one half of medConfidential, Sam Smith has been appointed by the Department of Health as a lay member – “like a non-executive director” – solely in a personal capacity, and sits on the Board on that basis.

 

It’s Christmas…

We deeply appreciate every donation you give us and especially the messages you include with them, whatever the amount… £5, £50 or more. We know each donation is an expression of individual support for what we are doing and the good wishes that come along with that.

medConfidential is a tiny organisation, hitting well above its weight, but to keep going we have to find around £60k per year. If you are – or know – someone who could make a substantial contribution towards our operating costs, please get in touch – coordinator@medconfidential.org .

Seasons Greetings to all – there’ll be one more update before the end of the year.

medConfidential Bulletin, 7 November 2014

What just happened?

The MP for Stafford, Jeremy Lefroy, has introduced a Private Members’ Bill that would amongst other things mandate the use of NHS numbers as “consistent identifiers” across health and social care.

We have some concerns about potential unintended consequences of the proposed legislation but believe these can be addressed at the upcoming Committee stage, to which the Bill was sent this morning. We’ll be starting to engage with specific MPs on the Committee from next week.

What is in care.data?

As NHS England begins to ramp up again towards the ‘pathfinder’ stage (see our last newsletter) the new narrative seems to be that the data to be extracted from your GP record is only “codes”. Quite aside from the fact that each item will be associated with your NHS number, date of birth, full postcode, gender and ethnicity, these codes are not secret – they are published, and even used in adverts on the sides of trains.

To help you understand the breadth of the information to be extracted under the current version of care.data, we have put together an online tool to let you search and read the diagnoses, treatments and other ‘events’ described by the codes. All the events within the care.data GP dataset will have dates attached and be linked to every other medical diagnosis you have on the dataset, or that can be inferred from your prescriptions.

Click on the link below to search or browse the information that will be extracted from your GP record under care.data:

N.B. The page may initially take a minute or so to load as it contains a significant amount of information.

Where does your data go, and why?

You should know where your medical records have gone, and why (longer version).

Whether you have opted in or out of care.data, there are a whole host of other data flows that relate both to direct care and to all the other things that happen around the NHS. You may have a Summary Care Record (SCR), and your hospital (HES) records may – or may not – be sent to various places depending on your consent where it is applied, and irrespective of your consent where it isn’t.

If you don’t know where your data has gone, there’s no way to know whether your wishes are being respected. And when there is a problem, there’s no way to know whether you personally were affected. In September, we produced an example of such a personalised data usage report [PDF] that we believe should be available to every patient.

Without a full commitment to individuals knowing where their data goes – and this must be for everyone, not just those who don’t choose to opt out – there will continue to be mistakes caused by secrecy that would be catastrophic to public trust in the handling of NHS patients’ data.

More details on data usage reports.

What next?

Though the care.data ‘pathfinder’ areas have been announced – Leeds (3 CCGs: West / North / South and East), Blackburn with Darwen CCG, West Hampshire CCG and Somerset CCG – we still don’t know which practices will be participating, and are waiting to see exactly what patients and GPs will be told.

With new Regulations and Directions still to be published, including clarification on the definition of “promotion of health” and sanctions for misuse, and with issues such as commercial re-use and access to patient data after the pathfinder stage still to be resolved, a number of crucial concerns must be addressed before the scheme moves forward.

We shall, of course, keep you updated as more information becomes available.

Meanwhile, the next Open Meeting of the care.data Advisory Group, on which medConfidential sits, will be held in central Manchester on 26 November. This will be the third in a series of public events where patients have the chance to ask questions about care.data and hear directly from NHS England. For more details or to register to attend, please visit the Open Meeting webpage.

And finally

Thank you for all your support – to those who have been sending us tip-offs and researching particular issues, to everyone involved in organising meetings and events, and to the volunteers who are helping us handle parts of the enormous workload that comes from tackling care.data and related issues on multiple fronts.

Please do pass this newsletter on to your friends and family. They can receive future editions by joining our mailing list at http://medconfidential.org/contact/

Phil Booth and Sam Smith
Coordinators, medConfidential
7th November 2014

What is a data usage report?

In short, you should know where your medical records have gone, and why.

Whether you have opted in or out of care.data, there are a whole host of other data flows that relate both to direct care and to all the other things that happen around the NHS. You may have a Summary Care Record (SCR), and your hospital (HES) records may – or may not – be sent to various places depending on your consent where it is applied, and irrespective of your consent where it isn’t.

Some of these data flows are routine; for example, the NHS Business Services Authority sorts out paying prescriptions, so it gets a copy of that data so it can do its statutory job. But if you’re treated in a hospital the various organisations, both private and public, who provide services to that hospital may also get a copy of (some of) your medical record for various reasons.

Why does this matter for you?

If you don’t know where your data has gone, there’s no way to know whether your wishes are being respected. And when there is a problem, there’s no way to know whether you personally were affected.

Most SCR records will not be accessed or viewed when they shouldn’t have been, but without you knowing when your SCR was accessed and by which organisation, you have no way to know whether or not your confidential details have been protected. NHS bodies have that information, and can tell the Health and Social Care Information Centre.

Since the debacle in February, the HSCIC has undertaken a process of significant internal procedural change. In March 2014, it couldn’t say to whom it had sent data that month. By February 2015, it should be possible for HSCIC to tell each individual patient exactly where their medical record went, and why – both for their direct care and for the variety of other uses around the system.

There is, for example, a broad base of support for medical research. The UK wins more than its fair share of Nobel prizes and other measures of esteem, not to mention the development of new treatments to help all. As a patient, your medical records will have been used in a variety of these studies for decades, but until things began to change this summer there has been no way for you – as a patient who contributed – to receive the knowledge of the outcome of these research programmes, even though many years may have passed since your records were used.

HSCIC should remember, and can tell you. Academics and researchers are already required to tell their funders (and hence the public) of the outcomes of their research – in academic papers or other published outputs – so if they tell HSCIC, then HSCIC can tell you about the projects in which your data was involved, however small or large its contribution.

A data usage report (that covers all uses) means you won’t merely have to trust that your data was treated properly by the NHS. You can read your report, and know for yourself.

There are some parts of the health and care system that won’t and shouldn’t ask for NHS numbers, so these will not be included in the report – but if your NHS number is used, then it should be included.

If there are good reasons why something shouldn’t be included in the data usage report, then maybe the NHS number shouldn’t be used. If data can be linked then it likely will be linked at some point, and if this shouldn’t happen then there may be better measures that can be used to prevent linkage, such as not using the NHS number.

Why is a data usage report so important?

Data ‘wants’ to be copied. Without a full commitment to individuals knowing where their data goes – and this must be for everyone, not just those who don’t choose to opt out – there will continue to be mistakes caused by secrecy that are catastrophic to public trust in the handling of NHS patients’ data.

What might a data usage report look like?

In September, medConfidential produced an example of a personalised data usage report [278 kB PDF file] (edit – there’s a 2021 updated example now too). We understand that discussions have moved on and that some of the sections may be slightly different, but this is an active discussion we look forward to seeing happen.

Only with a data usage report, available to every patient, can care.data go forwards. With the emerging details of where patients’ data goes, and on what basis, this cannot be mishandled as so much of the care.data programme has been up to now.


This post was written in 2014 – there is an implementation update for 2015 and 2016, 2019, 2020, and 2021.

medConfidential Bulletin, 10 October 2014

What just happened?

On Tuesday NHS England announced the care.data ‘pathfinder’ areas, but didn’t provide answers to basic questions like “Is it happening in my practice?” and “When will it start?” We await more details on the pathfinders, including exactly what patients (and GPs) will be told.

The four care.data pathfinder areas are:

  • Leeds (3 CCGs: West / North / South and East)
  • Blackburn with Darwen CCG
  • West Hampshire CCG
  • Somerset CCG

We sent out a background briefing on Monday with a list of questions to which we expected answers, but when none were forthcoming there was a bit of a storm in the media.

Where does your data go?

On Monday HSCIC published its latest quarterly data release register, covering the period April – June 2014. No insurers this time, but at least one recipient (Northgate) declares that its “market may also include commercial organisations” which highlights the dodginess of claims by officials that “solely commercial use” will be prohibited. Information intermediaries that service both NHS and commercial customers aren’t solely commercial, after all.

Worryingly, HSCIC’s new contracts don’t yet exclude commercial re-use. And with the over-broad “promotion of health” clause in the Care Act – the ‘McDonalds amendment’ we pointed out would include promotion through advertising, access by pharmaceutical marketers, etc. – there’s still a long way to go before patients can be satisfied that all the loopholes are closed.

Earlier this month, an updated care.data addendum in which NHS England sought to increase the types of uses to which patient data can be put, and the range of organisations and companies that can access it, was considered by the Independent Advisory Group for GPES (the system by which data is extracted from GP practices).

The addendum was approved, with conditions – including clearer definitions of “research” and “health intelligence”, independent oversight and further consideration of the expansion of purposes once the pathfinders are complete. Like us, IAG have significant concerns about the “lack of clarity about the data disclosure” after the pathfinder stage.

If patients are to be promised that all individual-level data extracted and linked during the pathfinders will be kept in HSCIC’s secure data facility, accessible to a small number of approved analysts, what’s the rush to widen future access now?

Opt-in / opt-out

Earlier in the summer, the BMA’s Annual Representatives Meeting voted that care.data should operate on a patient opt-in basis. While it does not appear that NHS England will be testing opt-in vs. opt-out approaches in the pathfinders, a representative of the Information Commissioner’s Office said at a recent conference that GPs could discharge their obligations under the Data Protection Act if they opt out their patients by default, so long as they put equivalent effort into contacting patients offering them an opt-in as they would have done for an opt-out.

What next?

Now the pathfinder areas have been announced, we are pushing to see exactly what patients (and GPs) will be told. In the meanwhile, if you do have concerns about care.data and if you haven’t done so already, our advice continues to be to opt out now. N.B. If you opted out of care.data earlier this year and had the ‘dissent codes’ added to your GP record, these will still work so you should not have to opt out again.

In the next few weeks, we expect Regulations to the Care Act – including further definition of the “promotion of health” clause, sanctions for data misuse and the operation of the Confidentiality Advisory Group (CAG) – to be laid before Parliament. We’ll publish more information as we have it.

Also coming up in Parliament is the Health and Social Care (Safety and Quality) Bill, Jeremy Lefroy MP’s Private Members’ Bill, scheduled for Second Reading on 7th November. No documents have been published as yet, but we intend to pay close attention to a Bill that intends “to make provision about the integration of information relating to users of health and social care services in England” and “to make provision about the sharing of information relating to an individual for the purposes of providing that individual with health or social care services in England”.

How can you help?

If you are registered with a GP in one of the pathfinder areas, we suggest you e-mail or write to your local HealthWatch and ask when the local public meeting will be held to talk about care.data. Please do let us know how you get on.

We are a tiny under-resourced campaign, but if you would like someone from medConfidential to address a meeting of your patient representative group or local HealthWatch please get in touch via coordinator@medconfidential.org. We’ll do our best to provide a speaker, or slides for you to use.

And finally

There is a great deal of confusion about forms relating to the Summary Care Record, local data sharing and care.data – some patients report having three or even four separate opt outs at their GP practice. One even offered a “Summary Care Data” opt out form. To be very clear, the Summary Care Record (SCR) is entirely separate from care.data:

  • a Summary Care Record contains your last 6 months’ prescriptions, any major allergies or adverse drug reactions you may have and any information you have asked your GP to put on it. It is for access by medical staff providing you with direct care, and they should normally ask your permission before viewing it. The official form to opt out of having an SCR is here.
  • There may also be local data-sharing arrangements in your area, usually for direct care purposes such as sharing information between your GP and a local hospital. Your practice should be able to tell you more about these, and provide an opt out form.
  • care.data is all about ‘secondary use’ of your medical information – it has nothing to do with your direct care. No data has yet been extracted under the care.data scheme, so if you have concerns you can opt out now. You can always opt in later. There is no official opt out form, so we have provided a form or a letter for you to send to your GP.

If in doubt, please do talk to your practice staff but be aware that GPs and practice managers have not been told anything more about care.data since February.

Please do also forward this newsletter to your friends and family. They can receive future editions by joining our mailing list at http://medconfidential.org/contact/

Phil Booth and Sam Smith
Coordinators, medConfidential
10th October 2014

care.data ‘pathfinders’ announced – but what don’t we know?

On 7 October, NHS England announced the four areas in which the care.data ‘pathfinders’ (pilots) will go ahead. They are:

The announcement does not say which individual GP practices will be involved, and provides no actual date for when the pathfinders will start.

At this point we still don’t know exactly what GPs and patients in pathfinder practices will be told – or even if every patient will be written to directly with a form. NHS England says practices will send “individual letters, emails or texts” to patients, but that these are amongst “a variety of communications” that will be tested. A text notification is hardly better than a junk mail leaflet.

There are other significant unresolved issues:

  1. Given the widespread confusion between care.data – which is for ‘secondary use’ only, i.e. purposes other than the direct care of the patient – and the Summary Care Record (SCR), will people who were confused between SCR, which may be used in direct care, and care.data, which will not, be made very clear about their existing consent settings?
  2. What will patients who opted out in January or February, or since, be told? Will NHS England require any patients to visit their GP practice to opt out? Will an online opt out be provided?
  3. Patients who opt out should have this respected by the Health and Social Care Information Centre (i.e. no data will be extracted from their GP record) but when will the opt out – currently the gift of the Secretary of State – be put on a statutory basis?
  4. The Government claims to have added legal protections but when will the Care Act Regulations detailing crucial definitions such as use “for the promotion of health” and sanctions for misuse be laid before Parliament?
  5. Who have the Department of Health consulted on the Care Act Regulations, to be implemented by HSCIC and the Health Research Authority, which are the basis for NHS England’s assurances to patients?
  6. Claims to rule out “solely commercial” use look like a loophole; will any company which gets data from the HSCIC still be able to sell it on for ‘re-use’ by third parties? Will “the promotion of health” still permit uses such as marketing?
  7. When will the new contracts and agreements be in place? Drafts on the HSCIC website still appear to permit commercial re-use and make no mention of ‘one strike and you’re out’ sanctions or access via safe settings.
  8. The planned secure data facility (‘safe setting‘) at HSCIC to hold linked GP and hospital data is not yet built. What will patients be told about the use of their data?
  9. Where will NHS patients’ individual-level data go in the longer term? Will their data ever be permitted to leave the secure data facility in any form other than publishable aggregated statistics?
  10. As NHS England doesn’t know what will be effective, what principles will be followed to correct deficiencies in communications for any particular trial? medConfidential supports managed testing of processes, but we have seen no commitments to address trials that go less well.
  11. What will patients and GPs be told about future changes to the care.data programme?

With so many unanswered questions and no detail at all on some of the most obvious – such as “Is my practice involved?” or “When will this happen?” – patients have every right to feel concerned. Unfortunately it seems the Director of Patients and Information still hasn’t provided patients with all the information they need.